Terms and conditions
Last updated: 14 May 2025
Dorier SA, hereinafter referred to as “Dorier”, is a Swiss company with its registered office at 9 Rue du PréBouvier, 1242 Satigny, active in the audiovisual, design, content creation and creative technical production sector, serving a client base of businesses and institutions worldwide.
SCOPE
1.1 These General Terms and Condition govern the relations between Dorier and any natural or legal person, hereafter known as the “Client”, in the context of providing goods or services.
1.2 Unless otherwise specified in writing between the parties, these General Terms and Conditions take precedence over any other provision or document.
1.3 Any amendment or modification to these General Terms and Conditions will be communicated to the Client.
1.4 The Terms and Conditions are deemed agreed upon by the Client upon signature of the offer, or where appropriate, upon payment of the first deposit.
DESCRIPTION OF SERVICES
2.1 In accordance with these General Terms and Conditions, Dorier undertakes to provide the services described in the offer made to the Client.
2.2 Any order change requested by the Client shall be subject to an updated offer for approval.
EQUIPMENT RENTAL
3.1 Rental period: Equipment rental shall take effect on the date and time indicated in the offer. The minimum rental period is one day.
3.2 The rented equipment shall be tested by Dorier before each event. In case of a breakdown attributable to Dorier, the defective equipment shall be replaced by equivalent equipment.
3.3 Should the equipment be operated by the Client, without recourse to Dorier staff, the Client shall be liable in the event of loss, damages or theft of the equipment, from delivery until the return of the equipment to Dorier. The Client guarantees that they have insurance covering the equipment for theft, fire and water damage. In case of delay in returning the equipment, additional fees shall be charged on a pro-rata basis.
3.4 The rented equipment remains the exclusive property of Dorier. Subletting, lending or pledging are strictly prohibited.
INTELLECTUAL PROPERTY
4.1 Each party is and remains the exclusive owner of the intellectual property that they possess or control on the date of service delivery as well as any intellectual property developed by a party independently of these General Terms and Conditions. A transfer of intellectual properly may be subject to a transaction and shall be mentioned in the offer.
DATA PROTECTION
5.1 In the context of their contractual relationship, the parties undertake to respect the regulations in force regarding the processing of personal data, and in particular the Regulation (EU) 2016/679 and the Swiss Federal Data Protection Act.
5.2 To this end, the parties undertake to fully comply with the specific requirements included in the Dorier Data Protection Agreement where appropriate.
CONFIDENTIALITY
6.1 The parties undertake to not disclose the confidential information of the other party to third parties, even after their contractual relationship has ended. The parties shall only disclose the confidential information received to employees and subcontractors who are directly involved in performing the service. The latter shall be subject to the same confidentiality obligations.
6.2 Confidential information means any information about products and processes, expertise, business plans, inventions, designs, methods, systems, improvements, materials, trade secrets and any other information about the activity of a party, and that is not readily accessible to the public.
ADVERTISING
7.1 Dorier is only authorised to use the Client’s name, trademark or products or to refer to them in any way (including on the internet) with the Client’s prior written consent.
SUBCONTRACTING
8.1 Dorier shall have the right to subcontract a part of the service to third parties and shall remain fully responsible for the proper execution of the service.
INSURANCE
9.1 Dorier and the Client shall take out and keep in force, at their own expense, the insurance required to perform their respective obligations. Insurance certificates shall be provided upon request.
PAYMENT TERMS
10.1 The payment terms are stated in the offer and are therefore applicable once they have been accepted by the Client. Dorier may require a deposit or a guarantee.
10.2 The Client undertakes to pay for the additional services ordered on site and which are not provided for in the offer.
LIABILITY
11.1 If Dorier’s liability is established in case of dispute, this shall be limited to a maximum reimbursement of the total amount of the offer.
11.2 Responsibility Regarding Music Playback
The playback of music, including background music, during events is the sole responsibility of the client or the venue organizer. It is their responsibility to ensure that they hold the necessary licenses and authorizations for the public playback of music, in accordance with applicable regulations, particularly those of SUISA. Dorier cannot be held liable for any infringement of copyright or for any claims related to the use or playback of music during the event.
11.3 Responsibility Regarding Laser Pointers in Switzerland
In accordance with Swiss law (Ordinance on Devices Emitting Non-Ionizing Radiation and Sound [O-LRNIS], in force since June 1, 2021), Dorier does not include, supply, or rent laser pointers as part of its services within Switzerland. This applies to all devices defined as laser pointers under the regulation, regardless of their use or hazard class. It is the client’s responsibility to ensure that any equipment they wish to include in the event complies with Swiss legislation. Dorier declines all liability in the event of non-compliant use of such devices.
FORCE MAJEURE
12.1 Dorier shall not be held liable in the event that it is unable to perform one or several of its legal and contractual obligations as a result of force majeure, such as natural disasters, armed conflicts, serious civil unrest, epidemics or pandemics, or any other unforeseeable circumstance that is beyond its will. All the parties concerned shall be informed in writing, explaining the cause, and shall take all the necessary measures to minimise the consequences, whatever they may be, for both our clients and our partners. Dorier and the Client reserve the right to cancel or modify their legal and contractual obligations, if warranted, due to an event of force majeure, as described above.
12.2 Additionally, any of Dorier’s expenses linked to the activity and any costs reasonably and necessarily incurred by Dorier that directly result from the cancellation of the programme must be payed; in particular, but not limited to, the Client must pay the fees covering the time spent by Dorier mitigating the effects of the event of force majeure.
ORDER CANCELLATION/END OF THE CONTRACT
13.1 It is understood that if all or a part of the order is cancelled by the Client, Dorier is entitled to compensation for all or part of the expenses incurred for this event. This compensation shall be owed by the Client according to the terms of cancellation below:
13.2 For the rental of audiovisual, computer, simultaneous interpreting equipment, or furniture, the following terms of cancellation shall be applicable:
From 30 to 15 business days before the installation day: 30% of the total amount of the order is due.
From 14 to 6 business days before the installation day: 50% of the total amount of the order is due.
Less than 5 business days before the installation day: 100% of the total amount of the order is due.
13.3 For any design, production, video and content production, construction and decor service, personnel costs, travel costs or any work started, all of the work carried out before the cancellation date shall be owed to Dorier.
13.4 If the Client defaults in paying the fees, costs or any other amount payable to Dorier on the due date, Dorier reserves the right to terminate the Contract.
PARTIAL INVALIDITY
14.1 If either of the provisions in these General Terms and Conditions is declared void or non-applicable pursuant to a law, regulation or a case law in force, they shall be considered as deleted and shall not result in the cancellation of the other provisions.
PLACE OF JURISDICTION
15.1 The parties hereby agree on the exclusive jurisdiction of the competent court of Geneva, canton of Geneva, Switzerland, for settling any dispute arising from these General Terms and Conditions.
15.2 A minor dispute may be settled through arbitration if all the parties to the dispute agree in writing.
